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When you use external benchmarking, it is not necessary that you adopt the total practices of the benchmarked person. If you adopt total practices, it implies that you cannot do better than the benchmarked person. This is not fair. External benchmarking has the following theme: See what others do and try to improve upon that. Check the tool or tools used by group. What is benchmarking? In order to make external benchmarking effective, classify the benchmarked practices into three categories: those practices which are not relevant to you, leave these practices; those practices which can be adopted in totality, adopt these; those practices which are relevant for you but require changes, adopt these practices after making suitable changes. International benchmarking is based on the theme: excel yourself every time. This is based on the premise that you should always do better than the best you have done so far. While external benchmarking is indicative, internal benchmarking is deterministic.
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